SOMETHING TO SHARE ON KNOWLEDGE MANAGEMENT

I have been one of the implementers of knowledge management (KM) in my organisation. We have the system up and running and put the change management in place. We had also formally launched the system sometime in June this year. Apar from that, I sometimes give presentations on KM to other organisations. Interestingly, I am also part of the project team who is implementing KM in the Malaysian Government as a pilot project in 2 ministries and 1 central agency. Another 1 central agency is queueing to particpate in this pilot project, making it 2 central agencies piloting this.

But, what is interesting to note is that as an organisation that claims to be the advocate of KM, we sure don't practise what we preach to the fullest. We told our KM clients that leadership is important. That the top management buy-in and support are crucial in the success of the KM implementation in their organisation. We have also been stressing to the clients that there should be a proper KM governance in place. There should be a dedicated internal team managing the implementation and change management to ensure the success of their KM initiative. Let's not start with changing the working culture, putting the right process, etc. ect. etc. And of course, a whole lot of other things as well... All in the name of successful implementation of KM.

But preaching is easier than practising... In reality, what happens in my organisation is that... YES there is huge top management buy-in, but very little support in terms of putting the proper KM governance in place. There is no full time KM Manager being hired. There are no clear and defined roles and responsibilities of those who are supposed to be the implementers of KM in the organisation. The KM KPIs are in place, but they are not properly measured in terms of ensuring that knowledge sharing, application and dissemination are taking place effectively. In short, the implementer team was pulled out of the project before we could see and measure the success of the implementation in our own organisation. Yet, we preach KM so vigirously to our clients on so many things...

Another interesting thing to note and observe is the project team that is implementing KM in the Government. You would think that these people would be the experts and be the SMEs on KM since we have our own KM implemented and since we are the KM consultants to these organisations. They are so confident when presenting their KM cases to our clients starting from the KM Strategic Blueprint, KM system and now the change management to ensure the success of the KM initiative in the respective ministry/agency. But the truth is... these people DON'T EVEN WALK THE TALK. They don't share at all... There are no knowledge sharing sessions take place, there are no documents being passed around to avoid the team members from re-inventing the wheels. There are no lessons learnt being initiated and shared to ensure that the same mistakes are not repeated. Everyone is working in silos. I don't even know what the other team members are doing in the other ministry/agency. These people don't even access to our own company's knowledge management system.

And we call ourselves the experts and the advocates of KM...

ieja

BEING AWAY

I'm in Singapore at the moment. I'm supposed to be on a Knowledge Management's "crusade". I'm here for a KM conference at Suntec Convention Centre. It starts tomorrow and the day after that. I was actually looking forward to it.

The thing is, I have to be away from my family for 3 days. I had this thugging feeling as I was leaving Iqie and Afeeq this morning. Well for god's sake... it isn't going to be that long and it isn't that far... But still... there was this feeling...

And now, I'm sitting in the hotel room waiting for Hubby to skype me. Where is he?

I just want to talk to my sons...

ieja

SNIPPETS

HAPPY BIRTHDAY ABANG IQIE- 01 NOVEMBER 09

Abang Iqie celebrated his 3rd birthday on 01 November this year with just a small gathering of us and Ayah Chik's family. We bought him a cake (his favourite mud cake) and we sang him the birthday song, and away he blew all the candles on the cake. Earlier that day, we took him for a feastive lunch in KLCC, but he was too sleepy and moody to enjoy his meal. But he sure enjoyed himself (tremendously..!!) when we took him to Toys 'R' Us after that. We spent quite a while choosing his present. At the end, Daddy decided on another remote control car (bigger and more stylish... so-called!). It was a Skyline GTR. I suspect that it was Daddy's obsession rather than Iqie's wish that made Daddy pay for it.

Happy birthday Abang Iqie. Mummy, Daddy and Afeeq love you so much!

OUR ANNIVERSARY - 12 NOVEMBER 09

Hubby and I celebrated our anniversary on that day. It was just a simple one as we didn't have the chance to go for a fine dining in any fancy restaurant. We still don't have a nanny and finding a babysitter is close to impossible. So, we went for our "anniversary lunch". What I got for our anniversary? And what did I give Hubby for our anniversary? Well... let's just say that we are still waiting for a surprise from each other... and I have specified my surprise to him ;)

But we got a surprise of our own on that day actually. Our car (my SuperEK) was scratched by a stupid, reckless driver!! We did say that we wanted to repaint the car, but THAT was a bit too much. Luckily, that didn't spoil our anniversary mood...

Happy anniversary Sayang... Love you too much..!!

MY PREGNANCY

I'm in my second trimester already. So the second worst thing has passed. We were quite surprised when our gynea said that my expected due date was in April. We were like... "WHAT..?? That soon..??" hehehheee.. we thought it would be much later than April. But we're happy with any date. I'm now bloating, unlike when I was in my first trimester where my tummy couldn't be seen at all. I now have to dig out my old maternity clothes, and worse... buy some new ones. All I need to do now is to look for the right shoes... hehhehe...

ieja

AVENGED SEVENFOLD - DEAR GOD

Hubby gave me this song when he went to Jakarta-Bandung. I think it was mid of this year.

ieja

ALMOST THE WHOLE FAMILY IS SICK

Hubby and I have been infected... We suffer from an eye infection. I got hit the worse, my eyes are swollen, all puffy and viciously red. And we got it all from Abang Iqie...

3 days back Iqie's left eye was a bit swollen and we could see some discharge in his eye. We went to the pharmacy and bought him an ointment. That worked fine for him and he was OK the next day. 2 days ago, Hubby and I were complaining to each other that our left eyes were ichy and that there were some discharge. And *poooof* it was only a few hours after that that our left eyes were all red and mine swollen. Funny that we were infected on the left eye first only, then the other one.

So, yesterday morning, we dropped both Abang Iqie and Afeeq at "school" and off we went to the clinic. We were positively identified infected by the doctor. She prescribed us with the medication although mine is a bit different from Hubby as I told her that I'm pregnant. She gave us an eye drop, eye cream and some pills for my swollen eye and ichiness for Hubby. We were given a 2-day sick leave each and if our eyes are still red on the third day, we would still need to be inspected by her again and... more days of sick leave... hmmm... a movie would be nice...

One thing I admire about Hubby is that he is very discipline when it comes to medicine taking. Unlike me, I will try to avoid consuming anything that is labeled as medicine or tablets or pills or whatever! Anyone who knows me well knows that I have this "phobia" thingy about medicines especially tablets/pills. My best friend once had to cut a paracetamol into four and put each piece in a banana for me to swallow when I had a fever! I love her for that...!!!

So, this time around, Hubby is the one monitoring my medication. I just have to lie down on the sofa or the bed, and he does the eye drops for me. I love you sayang...!!

ieja

IT'S OFFICIAL... WE'RE EXPECTING..!!

Yes... you read it right...!! It's official... from the horse's mouth... we're expecting..!!

God... it feels good to finally be able to announce it to the whole world!! The new addition to the family is expected to arrive in June 2010. And how do we take it? At first, we were in the denial ;0 We were like... "I don't think I'm ready for this", "What would other people think?" and "OMG!!". BUT who cares whether you are ready or not... it's coming! You can't just dismiss something like this. I got through Ramadhan and celebrated Eid ul Fitr just fine with the exception of 'occassional' urges to puke. But I managed to conceal them with food, food and more food.

We are now in the phase of accepting it... Like announcing it to the whole world (almost) after 3 months. We have even started arguing about whose car we should sell in order for us to get a Stream. In the case of Antique VS. Cult Status... the winner is... of course my SuperEK!!! So, we're getting a Stream insyaallah and selling the SuperEF.

ieja

HAPPY BIRTHDAY AFEEQ

Today Afeeeq is 1 year old. Happy birthday Afeeq...!!!

Afeeq is now walking. He has been for almost a month. Although he is not as talkative as his big brother, he seems to understand us when we ask him to do some things. When we sing "Twinkle Twinkle Little Star" to him, he usually makes noises that sound like "Twinkle Twinkle". When we say "Ta' Tih" whenever we walk him around the house, he would make almost the same sound.

His favourite show is Mickey Mouse of Playhouse Disney. He never fails to smile when he sees Mickey walks and greets on the telly. Another one is "Danny & Daddy". He would stop whatever he is doing when the show is on.

We have bought a cake last night for him. That is to be sent to the "school" where Abang Iqie and his friends would enjoy most of it. I hope they will sing "Happy Birthday" to Afeeq. Although I doubt he understands why the whole commotion... but I know Abang Iqie would be the happiest kid there and would fuss around Afeeq.

Happy Birthday Afeeq... Mummy, Daddy and Abang Iqie love you so much...!!!

Mummy